Who Woodstock Stone Lithography Serves and When This Policy Applies
Lithography Art is a fine-art stone lithography studio based in Woodstock, Cape Town. We work with artists and collectors across South Africa, including Cape Town, Stellenbosch, Johannesburg, Pretoria, Durban, Sea Point and Newlands. This policy applies whenever you submit an enquiry, request studio information, book a visit, or otherwise share personal information with us through our contact channels.
For POPIA purposes, the operator of the website and related online services is Astros Marketing (Pty) Ltd, acting on behalf of Lithography Art. We process personal information only for lawful and defined purposes connected to our studio services and client communications.
Information We Collect Through Enquiries and Studio Requests
We collect only the information needed to respond to your enquiry, manage studio services and maintain proper records. This may include your name, contact details, organisation or collection name, the nature of your request, delivery or invoicing information, and any details you share about artworks, editions or studio visits.
- Identity and contact details
- Enquiry content and correspondence history
- Delivery, collection or billing details
- Studio visit, proofing or editioning requests
- Any information you choose to provide about a work, edition or framing need
Why We Use Personal Information
We use personal information to respond to enquiries, arrange studio appointments, manage editioning and proofing communication, coordinate packing or framing, and keep accurate records of work completed. We may also use it to meet legal, tax and contract obligations, or to resolve a query about an order or print edition. We do not use your information for unrelated purposes without a lawful basis.
Where necessary, we may contact you to confirm artwork details, sign-off on proofs, or clarify edition numbers and collection arrangements. This helps us keep the process accurate and it protects both the studio and the client.
How Stone Lithography Studio Records Are Kept
As a print studio, we keep limited working records relating to edition planning, proof approvals, signing and numbering, archival packing and collection notes. These records help us maintain consistency across an edition and support proper client service. We retain them for as long as reasonably necessary for operational, legal or archival purposes.
- Records are stored with access limited to authorised staff
- We take reasonable technical and organisational measures to prevent unauthorised access
- We work to keep the information on this site correct and current
- We review records periodically and remove information when it is no longer needed
Sharing Information With Trusted Service Providers
We may share personal information with trusted service providers only when needed to operate the studio or complete a request. This may include packing, framing coordination, collection handling or digital systems used to manage enquiries and records. Any third party that processes information for us must keep it confidential and use it only for the agreed purpose.
We do not sell personal information. If a legal duty requires disclosure, or if it is necessary to protect our rights, the rights of our clients or the integrity of a transaction, we may disclose information to the relevant authority or professional adviser.
Seeing, correcting or deleting your details
You may request access to the personal information we hold about you, ask for correction of inaccurate details, or object to certain forms of processing where the law allows. You may also ask us to delete information that is no longer required, subject to legal or contractual retention requirements. To make a request, use the enquiry form on our contact page and provide enough detail for us to identify your record.
- Right to access your personal information
- Right to request correction or deletion where lawful
- Right to object to processing in certain cases
- Right to lodge a complaint with the Information Regulator
Cookies, Security and Policy Updates
Our website may use basic cookies or similar tools to support site function and improve the way pages are used. We do not use this information to identify you unless you choose to identify yourself through an enquiry or form submission. If you prefer, you can control cookies through your browser settings, although some site features may not work properly.
We may update this Privacy Policy from time to time to reflect legal changes or operational needs. The latest version will apply from the date it is published. Please review this page occasionally, especially if you are sending new enquiries or returning to the studio after a period of time.